GM
Greg M
1 reviews | Active since Aug 2025
05 Nov 2025, 18:50
Rain terrible service again
Yet again service is down and as always customer service is terrible. All you get is not responding issuing service tickets and silence thereafter. Difficult to understand how they stay in business and probably time to switch service provider
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
05 Nov 2025, 19:20Hi Greg,
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Rain's reply05 Nov 2025, 19:20
Official
Hi Greg,
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
GM
Greg M's updateReviewer Update
05 Nov 2025, 19:35After a long wait on line with a call centre they reset the device it worked for 5 minutes and off again pathetic service provider
GM
Greg M's update05 Nov 2025, 19:35
Reviewer Update
After a long wait on line with a call centre they reset the device it worked for 5 minutes and off again pathetic service provider
GM
Greg M's updateReviewer Update
06 Nov 2025, 13:10I don't even know how to honestly respond.
The service is so intermittent and always requires restart and your technician installed the device out of reach, on the apex of the house roof. So honestly I don't know what more to do, costs go up service goes down
The service is so intermittent and always requires restart and your technician installed the device out of reach, on the apex of the house roof. So honestly I don't know what more to do, costs go up service goes down
GM
Greg M's update06 Nov 2025, 13:10
Reviewer Update
I don't even know how to honestly respond.
The service is so intermittent and always requires restart and your technician installed the device out of reach, on the apex of the house roof. So honestly I don't know what more to do, costs go up service goes down
The service is so intermittent and always requires restart and your technician installed the device out of reach, on the apex of the house roof. So honestly I don't know what more to do, costs go up service goes down
GM
Greg M's updateReviewer Update
12 Nov 2025, 13:57And we're back to the same problems this service provider is pathetic, service not working again and like all IT support "have you tried switching it off and on again" PATHETIC
GM
Greg M's update12 Nov 2025, 13:57
Reviewer Update
And we're back to the same problems this service provider is pathetic, service not working again and like all IT support "have you tried switching it off and on again" PATHETIC