1 reviews | Active since Nov 2022
Rain telecommunications
They continue their ********* behavior and victimization. Please assist me now to take this matter further. Please let my review be out there and not private. After my last complaint about Rain, I managed to speak to one their customer care consultants, I requested a more Senior person in the company call me, preferably a credit control manager, and this I request with all respect! I also have asked for a detailed statement of my account so that I can reconcile, send them a report of my reconciliation and the same from them would be appreciated. I assured the agent that after I have done my recon and we discover that I am in arrears, I will take full responsibility, but for now I am disputing this!! The other and critical dispute I have is that they just go into my bank account and try and debit!! I received an email not long after my call from their support, instructing me of their policies, no statement as I requested. I rep**** to that email, and quoted them on National Credit Act (90)2 and section 124 This morning they attempted to deduct again!! Then 10 minutes later suspended my services!!
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain
