Rain taking money after service is canceled

pleas give me a call because this what you are doing is not right i pay then use the service i am not paying for a canceled service so you are telling me that on the 1 of January you poet of my wi fi because i did not pay then i payed on the 17th of January then i canceled my acount now you charge me for something i cant use because it is off you are *****ing from me i want a refund

"Dear Rain,
wake up u clowns
i want my ****ing money back stop giving me bul**** feedback
theifs

I canceled my service with u on the 29 January 2025

I complained to rain and rain give me a feed back of my account is paid up to date

U PAY RAIN THEN U HAVE WIFI INTERNET
THATS HOW IT WORKS
IM WITH RAIN SINCE 2019
DONT GIVE ME BULL**** FEEBACK
I WANT MY MONEY BACK IN MY ACOUNT
IS THERE SOMEONE WITH A GRADE 12 CERTIFICATE THAT HAVE BRAINS THAT CAN PHONE ME
I am writing to express my outrage and disappointment at the unauthorized debit order from my bank account on February 1, despite having canceled my service with you. This is unacceptable and amounts to theft.

I had previously canceled my service to avoid further debit orders, but your accounts department seems to be oblivious to this fact. I have already lodged a complaint, and the response I received was that my account is up to date, which is absurd.

I demand that someone in the accounts department takes immediate action to rectify this situation and refunds my money. It is illogical and unreasonable to expect me to pay for a service I no longer use.

Furthermore, I have experienced persistent issues with your internet service since 2019, including slow speeds and unhelpful customer support. Your company's failure to provide a reliable service and your accounts department's incompetence have led me to seek alternative providers.

I request that you take immediate action to refund my money and contact me with a sensible and helpful response.

my Service is canceled
my router says no internet
are u people stupid or what because u are pathetic
people that reads this post
never do a subscription with this loosers
Rain is the most pathetic wifi provider effer thats why i left this clowns and went to M web
so much better wifi speed and the agents that phone u are so great
pay my money back
or must i come to u and collect it my self
o i cee u people are so pathetic loosers i must make a drawing for u so that u can understand

no wifi at home ...u moraaans
rain Debit my account but it was canceled

do u get that rain do u get it ****ing hell u people are loozers
pay my ****ing money back u theifs
u aint gone bull**** me
**** off

Rain is Lazzy moraans
this is what their feedback is
i dont have a screen shot u clowns
i cant logg in to the account its been canceled
cant u read or what or are u blind
Hi Bianca S,

Please drop us an email with a screenshot of the cancellation request sent to *** and once provided, we will be able to follow up with the relevant team.

Regards,
rain.