BS
Brandon S
1 reviews | Active since Mar 2021
30 Mar 2021, 09:47
Rain taking money
My Wife has logged an issue where the "ticket" for the issue was closed without being resolved. It is also due to them debiting me for an extra separate amount that was done wrongfully . Escalations wont let us talk to management.
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Replies (2)
Rain's replyOfficial
30 Mar 2021, 10:00Good morning, Brandon.
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket or provide the ticket number so that we can assist you
Stay safe.
Regards Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket or provide the ticket number so that we can assist you
Stay safe.
Regards Mosa
Rain's reply30 Mar 2021, 10:00
Official
Good morning, Brandon.
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket or provide the ticket number so that we can assist you
Stay safe.
Regards Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket or provide the ticket number so that we can assist you
Stay safe.
Regards Mosa
BS
Brandon S's updateReviewer Update
30 Mar 2021, 10:10Hi Mosa,
The original ticket that was closed without being resolved is number- ***. The new ticket that was created and escalated but still hasn't been resolved is number *** and the additional ticket logged as per you're request on the website is *** .
The Rain is on my Wife's name. Her email is ***
Contact number ***
Regards
Brandon
The original ticket that was closed without being resolved is number- ***. The new ticket that was created and escalated but still hasn't been resolved is number *** and the additional ticket logged as per you're request on the website is *** .
The Rain is on my Wife's name. Her email is ***
Contact number ***
Regards
Brandon
BS
Brandon S's update30 Mar 2021, 10:10
Reviewer Update
Hi Mosa,
The original ticket that was closed without being resolved is number- ***. The new ticket that was created and escalated but still hasn't been resolved is number *** and the additional ticket logged as per you're request on the website is *** .
The Rain is on my Wife's name. Her email is ***
Contact number ***
Regards
Brandon
The original ticket that was closed without being resolved is number- ***. The new ticket that was created and escalated but still hasn't been resolved is number *** and the additional ticket logged as per you're request on the website is *** .
The Rain is on my Wife's name. Her email is ***
Contact number ***
Regards
Brandon