LN
Lungelo N

1 reviews | Active since Aug 2024

25 Jan 2025, 08:27

rain system

Rain is always disappointing now they say I have a bill for 1700 and I don't understand how it reached there

0
Replies (8)
Rain
Rain's reply25 Jan 2025, 09:07
Official
Hi Lungelo N

Thank you for those great words, we are glad to have provided you with a positive experience.

Regards,
rain.

Best regards,

Rain
Rain's reply25 Jan 2025, 09:10
Official
Hi Lungelo N

Please kindly provide us with the credentials (email address and contact number) linked to the rain account in question as the ones provided are associated with a rain profile that does not correspond to the query.

Regards,
rain.

Best regards,

LN
Lungelo N's update25 Jan 2025, 09:11
Reviewer Update
***
***
Rain
Rain's reply25 Jan 2025, 09:55
Official
Hi

Thank you for taking our call, please provide the proof of payment for the 2022 months of April ,May and June to ***.

Regards,
rain.

Best regards,

LN
Lungelo N's update25 Jan 2025, 11:08
Reviewer Update
Thank you I have sent the email
Rain
Rain's reply25 Jan 2025, 13:23
Official
Hey Lungelo N,

Please know that we have received your statements, and the documents have been forwarded to the relevant team who will be looking into the matter, once we have received feedback we will contact you to assist further.

Thank you,
rain.

Best regards,

LN
Lungelo N's update25 Jan 2025, 13:39
Reviewer Update
okay thank you
Rain
Rain's reply25 Jan 2025, 14:47
Official
Hi

Thank you for taking our call, we have duly amended your billing and setup a promise-to-pay
of R1242 for the 1st of February 2025. We have reinstated your services.

Regards,
rain.

Best regards,