TB
Tiaan B

1 reviews | Active since Mar 2023

13 Mar 2023, 20:18

Rain Support = Worst ISP

It's been 4 days of no internet. Not just me but everyone around me has the same problem, a few of us have called every day and we get the same response. The most consistent response is; "the tower is under service and a technician will be sent to the tower."

With different excuses every hour, the Rain support staff seems ***********, this was emphasised when my latest call went through to another call centre which apparently is in another country - the connection to this out-of-country call centre is terrible and obviously resulted in dropped calls and still no internet.

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Replies (1)
Rain
Rain's reply14 Mar 2023, 08:40
Official
 
Hi  Tiaan 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain