TB
Tiaan B
1 reviews | Active since Mar 2023
13 Mar 2023, 20:18
Rain Support = Worst ISP
It's been 4 days of no internet. Not just me but everyone around me has the same problem, a few of us have called every day and we get the same response. The most consistent response is; "the tower is under service and a technician will be sent to the tower."
With different excuses every hour, the Rain support staff seems ***********, this was emphasised when my latest call went through to another call centre which apparently is in another country - the connection to this out-of-country call centre is terrible and obviously resulted in dropped calls and still no internet.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
14 Mar 2023, 08:40Hi Tiaan
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply14 Mar 2023, 08:40
Official
Hi Tiaan
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
