IM
Ibah M

1 reviews | Active since Jun 2020

01 Dec 2022, 15:23

RAIN SUPPORT TEAM NON EXISTENT

The most disappointing Support team ever. Trying to get a replacement is nearly impossible. They don't answer calls, don't respond to emails. Nothing. Honestly worst thing ever

0
Replies (6)
Rain
Rain's reply01 Dec 2022, 15:31
Official
Hi Ibah.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.
IM
Ibah M's update14 Dec 2022, 21:25
Reviewer Update
What do u know, many weeks later, rain has done nothing, not even a phone call. How is this company still legal?
IM
Ibah M's update20 Dec 2022, 16:30
Reviewer Update
Received this morning however card is not working. Please may you process the Sim swap procedures required
Rain
Rain's reply20 Dec 2022, 17:45
Official
Thank you. 

I will check with the team and advise
IM
Ibah M's update21 Dec 2022, 02:54
Reviewer Update
My cellphone, Samsung, another 2 cellphones as well. Samsungs
IM
Ibah M's update21 Dec 2022, 02:55
Reviewer Update
Seems to me the APN settings aren't available for this card and the devices won't save any