VM
Vusi M

1 reviews | Active since Sept 2022

04 Oct 2022, 08:31

Rain, Support simply sucks big time

From bad to worse. First I struggled with connectivity for the most of September, then rain debited me twice on the 27th September and on the 1st October and I logged a call for a refund and nothing happened and no response. Nada!!

This is now by far the worst experience I have had.

0
Replies (3)
Rain
Rain's reply04 Oct 2022, 09:38
Official
Hi Vusi .

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
VM
Vusi M's update04 Oct 2022, 10:07
Reviewer Update
I don't really care what caused it. How is that my problem. Refund me my money. I can't pay you twice for the same service in the same month.
VM
Vusi M's update04 Oct 2022, 11:36
Reviewer Update
Please don't tell me ****. You can't bill me twice in one month and tell me I don't deserve a refund. You billed me twice in 5 days.
You admitted that the reason why you billed me twice was because I changed my email address and now you tell me I don't deserve a refund???

Give me my money back before ubona mehlo esibungu