Rain support service is pathetic !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Pathetic service , for 7 days the agents lie, the supervisors lie and then to put the cherry on the top the Managers phone you and lie !!!

David Tsoke - All started with him not doing his work from the begging !!!! Anthony Vermeulen - Team Leader matter landed on his desk nothing but lies coming from his mouth !!!!!! Rachel Nkopane the lies continued !!!!! Anthony Vermeulen - Team Leade Monday morning the lies continued up until 16.30 Monday afternoon !!!!!

Lebo Tlgakanyi Manger - Manager -Then lastly A Rain Manager continue the lies and informed me the sim card will be delivered Tuesday !!

I had to drive and collect new sim card from Clicks to conduct a sim swop and it did not resolve the problem with 5G as per Anthony's instruction a Rain Team leader! He promised me I will have the new sim card on Monday I don't have the sim card!

Now I ask the question on social platforms ....Why should I pay the full installment amount if the service I paid for is not being rendered to me ???????????

Rain is paid upfront as all Rain users know, Will not recommend Rain to anyone If it takes Rain 7 days to deliver a new sim card to an existing customer and asked the existing customer for the same documentation again that he supp**** previously and activation of the sim takes 48 hours so a total of give or take 9 days to resolve a query ? It's pathetic !!!!!