GV
Geraldine V

1 reviews | Active since Nov 2017

06 Sept 2020, 16:55

rain support = no support email

their support email doesnt work anymore -hasnt for a long time. their support page doesnt have a contact form so if u have a question that isnt listed on their faqs -what now????

i want to order another package but how now????

0
Replies (3)
Rain
Rain's reply07 Sept 2020, 10:17
Official
Hi Geraldine V

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

GV
Geraldine V's update07 Sept 2020, 11:08
Reviewer Update
Good day Yeoline.

Thank you for your reply but this still doesnt help as no one has contacted me yet.
I should actually get commission for all this time and effort as I have someone who wants to order a package but I need to do everything on my side as they dont have internet where they are.

Please get someone to phone me ASAP today.

GV
Geraldine V's update07 Sept 2020, 11:24
Reviewer Update
i would like to order just the sim card.

i see the closest pick up point is Amanzimtoti -Clicks.

is there any way at all that the sim can be sent to Clicks Margate in Hibiscus Mall, South Hibiscus Coast, KZN?

that is what i would like please -how can we organise this?