KM
Kaylashnee M

1 reviews | Active since Oct 2021

05 Nov 2023, 10:07

RAIN SUPPORT-DISAPPOINTING

Ii am so disappointed in rain support, been trying since Friday to contact them to speak to an agent. I need to update my email address and phone number. The website does not allow me too. When calling all I get is saying press 1 for the payment link, which I did not get and then the call ends.

0
Replies (2)
Rain
Rain's reply05 Nov 2023, 11:21
Official
 Hi Kaylashnee Moses. 

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. 

Thank you. rain. 

Best regards,

Rain
Rain's reply05 Nov 2023, 11:26
Official
Hi Kaylashnee Moses

We're sorry to hear that you're having trouble updating your personal details on the account. Please confirm your current email address and contact number, and then provide us with the new email address and contact number you want to change to.

Thank you.
rain.

Best regards,