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Esmarelda F

1 reviews | Active since Nov 2022

01 Nov 2022, 10:33

Rain support department

This is the first time I have an problem with my upload speed. Has moved my router without any success. Called support numerous times without any success. They have put me on hold for 1hour. I have wasted over R80 airtime and where not helped. Rain support department very poor service

0
Replies (6)
Rain
Rain's reply01 Nov 2022, 10:46
Official
Hi Esmarelda

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.
EF
Esmarelda F's update01 Nov 2022, 11:59
Reviewer Update
My problem not resolved yet and I cannot do my work for I cannot open my work emails due to upload speed. I did not have that problem early Monday morning it started yesterday before 12. I need to do my work but how
EF
Esmarelda F's update01 Nov 2022, 12:36
Reviewer Update
47 Bronkhorst Street Groenkloof Pretoria
EF
Esmarelda F's update01 Nov 2022, 13:36
Reviewer Update
Please send me your email address for me to forward you the speedtest
EF
Esmarelda F's update01 Nov 2022, 15:33
Reviewer Update
My upload speed is now 0.75 that is why I cannot open my mails I have spoken to 2 IT people and they said that you must set it right on your side
Please call me urgently ***
EF
Esmarelda F's update02 Nov 2022, 12:02
Reviewer Update
My problem not sorted yet. I am on leave and must get my work up to date at home that were the conditions of my leave. I could not work since Monday afternoon and now I have have received 2 repremandments from work. Will Rain sign my warning should I get one.