Rain support and service is terrible

Item: Rain
Rating: 1
Author: Werner T

Absolutely pathetic service and no support whatsoever, logged 5 tickets in 5 days and no response but they are quick to disconnect your internet even if you are paid up to date. And don’t even try phoning as you get 0 support or success there

Helpful (0)

Replies (2)

Rain's replyOfficial

02 May 2024, 18:34

Hi Werner Trichardt, Thank you for bringing your complaint to our attention, We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist. Regards,
rain.

Rain's reply02 May 2024, 18:34

Official

Hi Werner Trichardt, Thank you for bringing your complaint to our attention, We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist. Regards,
rain.

Werner T's updateReviewer Update

03 May 2024, 19:05

Thank you for resolving my concern, support was extremely helpful and friendly

Werner T's update03 May 2024, 19:05

Reviewer Update

Thank you for resolving my concern, support was extremely helpful and friendly