Rain Support.

I had two sim cards with RAIN. The Rain service from my understanding is based on a month to month contract. I needed to cancel these sim cards for financial reasons. Cancelling with RAIN seems extremely difficult. I sent an email with attachments to RAIN to affect the cancellation. The email address I found on the internet was "***".

The reply I got said the following regarding this mail address.

"Hey,

Thanks for reaching out. This mailbox is unattended, but you can contact support by calling us on *** or logging a support request on www.rain.co.za/my-account. Alternatively, visit www.rain.co.za/support for answers to our most frequently asked questions.

Thanks, rain"

Over and above they still debited my account with a full subscription for the month.