AG
Anzel G

1 reviews | Active since Oct 2020

30 Mar 2026, 11:45

Rain sucks

Rain not working AGAIN. Since two days ago. This is not what Im paying for

0
Replies (7)
Rain
Rain's reply30 Mar 2026, 12:22
Official
Hi Anzel

Thank you for bringing this to our attention. 

We're looking into the query; we will be in touch to further assist.

Regards,
rain

AG
Anzel G's update30 Mar 2026, 14:41
Reviewer Update
Hi Rain. The main reason why I always complain is once my router falls back to a secondary tower (aka) 4G... I cannot use the Internet.... Even tou my 4G of vodacom is working, Rain is just simply missing in action.
This is really frustrating. I cannot work.

I need you guys to give me an upgraded unit/router to establish if that is actually the issue.

Im waiting for your response.
AG
Anzel G's update30 Mar 2026, 16:55
Reviewer Update
One more hour as pass, and yet no feedback from you....... Ilm am going to take this further with consumers ombudsmen...

I cannot keep paying for a service I dont get.

AG
Anzel G's update30 Mar 2026, 22:46
Reviewer Update
Still no feedback from Rain. Please get someone to contact me so I can cancel this service.

Two days and you expect me to pay without any service of feedback. This is ridiculous.

AG
Anzel G's update31 Mar 2026, 05:59
Reviewer Update
Day 4 and still no feedback from Rain.
Please let me know how to cancel this ridiculous service that I pay for but cannot use.
AG
Anzel G's update06 Apr 2026, 15:20
Reviewer Update
Hi Rain,

Again no 5g coverage. Please can you tell me what the issue is this time?
AG
Anzel G's update24 Apr 2026, 20:47
Reviewer Update
I truly don't know how many times I must complaint to get proper service that I pat for.
AGAIN no Internet access.
Please let me know how to cancel.