Rain sucks!!

Absolutely disgusting service. Upgraded to unlimited 19 hour off peak. Got an sms /email confirming MY 19 HOURS OFF PEAK . Next thing I get charged for 24/7 unlimited AND GET TOLD I am liable for the bill after I got an email stating I will be paying R250 a month.

Terrible service and communication!!!!! So frustrating. How can you just upgrade someone without confirming or without any form of communication. I have emails and sms's stating all of this so I don't know where you guys pulled 24/7 from but it should not be me held liable!!!! HOW DO I GET IN CONTACT WITH ANYONE!!! Quick service until you pull in customers then suddenly you barely on social media?????