BM
Bahle M

1 reviews | Active since Jul 2014

02 May 2025, 08:49

Rain sucks

Morning, My name is Bahle and I need to report Rain for bad service. I have so many references opened for them to assist but they never call... My 19hr sim has not been working for a month yet I pay every month and seemingly they are unable to assist . I can give you few open references that have never been attended to #***0 #***4 #***8 . When you call their support you are put through a foreign speaking agent that you are unable to communicate with... Their network sucks

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Replies (2)
Rain
Rain's reply02 May 2025, 09:41
Official
Hi Bahle,

Thank you for bringing this to our attention. We're sorry to hear about your experience.

We are reviewing your connection query and will be in touch soon.

Regards,
rain.
BM
Bahle M's update02 May 2025, 10:38
Reviewer Update
Hi Diatile Makgopa, thank you for taking the time to assist me with my query, like I said Sales team they do not pick. I have been holding on the line for 20minutes and decided to cut the call. Please assist and get someone to call me from the sales team