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Xolani D
1 reviews | Active since Jan 2022
01 Sept 2023, 16:09
Rain sucks
I am not happy with rain...their service sucks I requested a payment date change and they sent me an email claiming that my payment date has been changed now my account is in errors because of them,I regret the day I signed up with the stupid network so damn ****ing unprofessional.
Helpful (0)
Replies (7)0
Replies (7)
Rain's replyOfficial
01 Sept 2023, 17:30Hi Xolani D.
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
rain.
Rain's reply01 Sept 2023, 17:30
Official
Hi Xolani D.
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
rain.
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Xolani D's updateReviewer Update
01 Sept 2023, 20:55This query is about *** its not about ***se get your facts straight.
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Xolani D's update01 Sept 2023, 20:55
Reviewer Update
This query is about *** its not about ***se get your facts straight.
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Xolani D's updateReviewer Update
10 Oct 2023, 11:23It's so funny you sent me an email confirming that my payment date has been changed to the 15th, what the **** is happening with your billing team? And yes you have tried to deduct on the phone 15th, now am calling to check for something else only find out my payment date hasn't been changed....this is damn exhausting **** maan
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Xolani D's update10 Oct 2023, 11:23
Reviewer Update
It's so funny you sent me an email confirming that my payment date has been changed to the 15th, what the **** is happening with your billing team? And yes you have tried to deduct on the phone 15th, now am calling to check for something else only find out my payment date hasn't been changed....this is damn exhausting **** maan
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we're here to help
Hi Nkululeko Mduduzi,kindly note that your payment date has been changed to the 15th of every monthCheersrain South Africa
Reference Number: ***
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Thanks, rain.
Xolani D's updateReviewer Update
10 Oct 2023, 11:29we're here to help
Hi Nkululeko Mduduzi,kindly note that your payment date has been changed to the 15th of every monthCheersrain South Africa
Reference Number: ***
| | |
Thanks, rain.
XD
Xolani D's update10 Oct 2023, 11:29
Reviewer Update
we're here to help
Hi Nkululeko Mduduzi,kindly note that your payment date has been changed to the 15th of every monthCheersrain South Africa
Reference Number: ***
| | |
Thanks, rain.
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Xolani D's updateReviewer Update
10 Oct 2023, 11:30That's your stupid email since I can't screen snort. You guys are so annoying.
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Xolani D's update10 Oct 2023, 11:30
Reviewer Update
That's your stupid email since I can't screen snort. You guys are so annoying.
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Xolani D's updateReviewer Update
10 Nov 2023, 12:17Now am being double billed, what must I pay 1000 coz I paid last month.? This treatment from you guys is really exhausting
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Xolani D's update10 Nov 2023, 12:17
Reviewer Update
Now am being double billed, what must I pay 1000 coz I paid last month.? This treatment from you guys is really exhausting
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Xolani D's updateReviewer Update
10 Nov 2023, 12:18I called last week and I was told your billing team will call me back, still even today
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Xolani D's update10 Nov 2023, 12:18
Reviewer Update
I called last week and I was told your billing team will call me back, still even today