Rain Subscription Cancelled but they are still deducting my account

My Rain Subscription is already canceled. I have logged approximately three logs since cancellation and Rain debited my account twice. In fact, a representative from Rain called me and confirmed that the cancellation had been made. I've sent the query to support. I haven't heard from you or received a refund. No contact number is listed on Rain's website or My Rain. I have logged dispute with my bank. They cannot reverse this debit order on my card. Can someone urgently assist