LP
Lerato P

1 reviews | Active since Apr 2015

21 Nov 2023, 15:07

Rain subscription cancellation

I’ve been getting calls from rain that I owe them for my last subscription even though I last used their services back in 2020. I received a call again today stating that from their records it shows that I didn’t give them 30 days notice to cancel my month to month subscription. I had given them notice that I won’t be continuing with the deal. Now 3 years later I get a call that I owe them money for something I haven’t used.

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Replies (1)
Rain
Rain's reply21 Nov 2023, 15:15
Official
Hi Lerato Pule 
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. 

Thank you. rain.