EK
Emmanuel K
1 reviews | Active since Mar 2025
15 Mar 2025, 16:36
RAIN SUBSCRIPTION
It is much easier to pass through an eye of a needle than to cancel rain contract and subscription. I have terminated the contract with rain but money is continously debited from my account. There only thing I get everytime I call them are references: ************With a caption " HELP IS ON THE WAY. On the 1st March at 15:18,I spent 24:18(24 minutes, 18 seconds) talking to one consultant who couldn't even locate my sim card number because the account is closed,But LO & BEHOLD,money was taken from my credit card again. I'm still waiting for the "HELP...." Mzansi BE WARNED ABOUT RAIN! Easier to join but Difficult/ Impossible to walk away
Thanks
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
15 Mar 2025, 17:21Hi Emmanuel K
Thank you for bringing your Billing/Cancellation complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your Billing/Cancellation complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply15 Mar 2025, 17:21
Official
Hi Emmanuel K
Thank you for bringing your Billing/Cancellation complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your Billing/Cancellation complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
