SP
Saul P

1 reviews | Active since Jul 2016

11 Aug 2023, 19:41

Rain Subscription

Have been a Rain subscriber since 2020,in April 2023 I started traveling on business,I decided to switch off my Rain router off, in May I then phoned Rain to cancel my subscription, but they never canceled it.On the 03rd July 203 I wrote them an email requesting them to cancel my subscription, they never cancel it,today I decided to phone them to get clarity why the subscription is not canceled, they told me that my subscription will be canceled at the end of this month.

I have never dealt with such an *********** organization like them, I felt that they just want to get money from me for nothing,I ha e already paid 2 x subscriptions for nothing and now they want the third one.

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Replies (2)
Rain
Rain's reply11 Aug 2023, 19:51
Official
Hi Saul,

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.

Best regards,

Rain
Rain's reply11 Aug 2023, 19:56
Official
we apologize for the inconvenience caused.

Please share a screenshot of your cancellation request so we may escalate this further.

You may send it to the emails: *** and cc: ***

Regards
rain

Best regards,