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chantelle M

1 reviews | Active since Apr 2021

16 Apr 2021, 10:20

RAIN STOP TAKING MONEY IF PEOPLE WANT YOUR SERICE THEY WILL PAY IT

I was told this is a month to month service, I paid by my credit card ever month and when I stopped making use of there service they started taking my money, I phoned and I was told they will not refund my money I need to go to my bank but they will stop taking my money and then again they debit me. what can a person do. you cant trust anyone. I now have paid for 3 months and didn't even use there service. you cant even get hold of them. i can only say don't use them they are *****. no shame they take peoples money and don't even care.

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Replies (1)
Rain
Rain's reply16 Apr 2021, 10:45
Official
Good morning, Chantelle.

Kindly accept my apology for the inconvenience caused.

I see that you do not have a ticket linked to the details provided in the review. If you have an open ticket please provide it to me so I can assist you.

If you do have an open ticket please provide it to me.
If you do not have an open ticket please visit www.rain.co.za
1. Click on my "rain"
2. Click on "manage my account"
3. Scroll down till you see "contact support" then open a ticket and provide me with the ticket number (please type it in words) so that I can assist you.

Thank you 

Kind Regards 
rain