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Nicola S

1 reviews | Active since Apr 2023

18 Apr 2023, 09:45

Rain still taking money

Would Actually give a 0 rating because they are useless to get hold off. I cancelled my plan months ago but they are still debiting my account. When I try to sort it out no one ever gets back to you we just keep getting references but no assistance. When I try to call I sit on hold for like 20 minutes. Also the Router has also been collected and their app is absolutely useless.

0
Replies (5)
Rain
Rain's reply18 Apr 2023, 10:02
Official
Hi Nicola.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
NS
Nicola S's update22 Apr 2023, 16:14
Reviewer Update
CCDAD133580
NS
Nicola S's update15 Aug 2023, 14:30
Reviewer Update
And once again this dam Company starts its ****! If I cancelled my subscription why do I now owe 2k? And getting calls to pay you people. Please do me a favor and get competent people to work who actually do what they need to! Because I will not pay for something I cancelled because of your incompetencies and lack of work ethic!
Rain
Rain's reply16 Aug 2023, 15:33
Official
Hi Nicola.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain. 
NS
Nicola S's update25 Aug 2023, 09:53
Reviewer Update
Then tell me why I'm getting messages and calls saying I'm in arrears! And every month this company tries to take money