Rain still not responding after days

After review on hello peter rain rep**** on my review stating the following: Hi Abel Trust you are safe and keeping warm. Please accept my humble apologies for the service thus far. One of our 4G agents will be in contact soon to assist you. Once again please accept my apology. Stay safe Regards Fattima

Now 4 days later nobody has contacted me. this is very bad.

will not recommend them to anyone.

i will have to take this matter higher!!!