QW
Quentin-Lee Webster

1 reviews | Active since Jun 2022

01 Jun 2022, 12:35

Rain still deducting subs after cancellation 2 months ago

I cancel my subscription with RAIN in the middle of April 2022. 2 months later and they are still deducting a subscription fee! I'm sure if all of us that this is happening too can start a class action to resolve this theft. As it is nothing other than that🤬 I cancelled due to poor service delivery on my Internet connection. Logged numerous complaints during my time with them and nothing was done on their behalf to rectify the issue. And now *****ing subscription fee every month on a cancelled contract.

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Replies (1)
Rain
Rain's reply01 Jun 2022, 12:37
Official
Hi Quentin-Lee 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.