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NolenNolene A

1 reviews | Active since Feb 2018

12 May 2022, 21:21

Rain still debits my account after cancelation. Disgusting

I wish their had zero Stars to rate Rain. I have canceled my Rain sim in Feb, end of March was my last debit as per the customer service agent. I then receive a notification end of April, the amount went off and the next debit date reflects May. I have tried calling Rain to reverse, I have emailed them no response. I need my money back into my account. If this is not resolved, I will go and take legal action. Rain supposed to be one of the best networks. They have failed miserably.

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Replies (1)
Rain
Rain's reply13 May 2022, 07:59
Official
Hi NolenNolene

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.