MS
Monde S
1 reviews | Active since Mar 2022
15 Dec 2023, 13:08
Rain still as worse as our government
Slow connection speeds and unusable from the last week till now , I submitted a ticket on the app 3days ago and still haven’t received any form of assistance and to think I also just paid this week but still utter Trash service , because I the router is fully optimised but I still have a poor connection , I have restarted so many times but still Trash connection like the service , mind you there hasn’t been any loadshedding but still poor
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
15 Dec 2023, 13:22Hi Monde Sithole.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply15 Dec 2023, 13:22
Official
Hi Monde Sithole.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
MS
Monde S's updateReviewer Update
15 Dec 2023, 14:31Isn’t there another tower that can service me because, this is unfair because I can barely use the wifi and I’ve payed and there is no ETA of that time being fixed or serviced , this means I need to buy data just to get work done even though I Payed R740 so I don’t have to…so a better work solution would be nice
MS
Monde S's update15 Dec 2023, 14:31
Reviewer Update
Isn’t there another tower that can service me because, this is unfair because I can barely use the wifi and I’ve payed and there is no ETA of that time being fixed or serviced , this means I need to buy data just to get work done even though I Payed R740 so I don’t have to…so a better work solution would be nice
MS
Monde S's updateReviewer Update
19 Dec 2023, 13:19Still no change or difference days later still experiencing the same issues and it’s officially been a week a couple of days , I’ve restarted; I’ve fully optimised everything but nothing feels like I’m paying to work for rain , not for the service I think I would rather just cancel my subscription with you guys because I’m really hating the experience
MS
Monde S's update19 Dec 2023, 13:19
Reviewer Update
Still no change or difference days later still experiencing the same issues and it’s officially been a week a couple of days , I’ve restarted; I’ve fully optimised everything but nothing feels like I’m paying to work for rain , not for the service I think I would rather just cancel my subscription with you guys because I’m really hating the experience