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Sonya D

1 reviews | Active since Feb 2015

01 Oct 2020, 10:34

Rain *****s money

We have Rain 45 days notice on our month to month deal. They cut us off okay, then proceeded to take more money a month LATER.UNACCEPTABLE

0
Replies (3)
Rain
Rain's reply01 Oct 2020, 15:05
Official
Hi Sonya 

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

SD
Sonya D's update01 Oct 2020, 15:49
Reviewer Update
All I want is for you to refund my money!!!!!! We cancelled over 45 days ago on a month to month and you blocked us from 20 days ago and now you have the audacity to take ANOTHER months money. This is PURE ***** AND THEFT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
SD
Sonya D's update01 Oct 2020, 15:50
Reviewer Update
Further to this how does anyone get hold of you??????????????????????????????????????????????? No phone numbers, no contact centre - USELESS I MUST SAY. You were very quick to cancel from your side BUT failed to cancel the debit order. How do you balance your books or do you just make money from *****ing from unhappy clients. GRRRRRRRRRRRRRRRRRRRRRR