LB
Lizette B
1 reviews | Active since Oct 2017
06 Jul 2020, 13:30
Rain *****s from you
It has been 2 months with 2 ********** bank withdrawals from Rain for a cancelled, non activated sim. Rain ignores emails, offer no support, never reply and there is no customer service number to call. Rain are *****ing from innocent victims. I wish they qould call, resolve this matter and refund my money
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
06 Jul 2020, 13:59Hi Lizette
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain profile so that I may help you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain profile so that I may help you.
Stay safe.
Regards
Fattima
Rain's reply06 Jul 2020, 13:59
Official
Hi Lizette
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain profile so that I may help you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain profile so that I may help you.
Stay safe.
Regards
Fattima
LB
Lizette B's updateReviewer Update
07 Jul 2020, 17:06Dear Fatima/Rain, This is your standard reply. I have about 4 of them already. I want the matter resolved and my money refunded. This is what it says online when you google Rain: rain | SA's mobile data-only network | Fast, affordable internetwww.rain.co.za
LB
Lizette B's update07 Jul 2020, 17:06
Reviewer Update
Dear Fatima/Rain, This is your standard reply. I have about 4 of them already. I want the matter resolved and my money refunded. This is what it says online when you google Rain: rain | SA's mobile data-only network | Fast, affordable internetwww.rain.co.za
LB
Lizette B's updateReviewer Update
08 Jul 2020, 12:14here we are - another day with no response from Rain to resolve the matter. No phone call, no email. Note: they claim online you only pay for the data used! My sim was never activated! NO DATA USED --EVER!! 2 unexplained withdrawals for 0 data! Bunch of lying *******!
LB
Lizette B's update08 Jul 2020, 12:14
Reviewer Update
here we are - another day with no response from Rain to resolve the matter. No phone call, no email. Note: they claim online you only pay for the data used! My sim was never activated! NO DATA USED --EVER!! 2 unexplained withdrawals for 0 data! Bunch of lying *******!