RAIN *****S CUSTOMER'S MONEY AND REFUSES TO CANCEL SUBSCRIPTION

Disgusting service. End of December i phoned Rain after trying to speak to an actual person for over half an hour just to cancel my account. Guess what, the agent killed the call and I couldn't get through. October I called again and said CANCEL, guess what, its February and I apparently owe them R5000 for a service I have not used and for a service a requested a cancellation for 4 months ago!!!!! I am now taking the matter to the Ombudsman and taking it to the media, disgusting disgusting service. I refuse I will not pay rain a cent, go ahead, try and debit my accounts. I am taking this matter further - pathetic service, no service, no wifi but happily charges me 999 per month. DO NOT EVER GET RAIN. EVER. TERRIBLE SERVICE, TERRIBLE NETWORK, REFUSE TO CANCEL, AND CHARGES YOU FOR SERVICE YOU NEVER USED. STAY AWAY!!!!