Rain *****ing money from me

I have called and spoke to a consultant from Rain and I informed her that I want to cancel my Sim card with Rain and I also want Rain to stop deducting from my account, but they are still deducting from my account and when I check my debit orders they don't appear on the list, which means they are *****ing from me, their network is bad and they are *********,if you were thinking about using Rain please run away as far as you can from these evil untraceable demons that take money from People's accounts.