RAIN - STAY AWAY - FAR AWAY!!!!

STAY AWAY FROM RAIN!!! I have canceled my rain on 20 September 2024 explaining my financial situation and I received an email from them with a reference number acknowledging that they received the request. Then on the 1st of October 2024 they tried debit my account. I called them and they informed me that my ticket to cancel is still open and was never worked on and that in order for them to cancel my subscription, I need to pay the premium for October 2024. THIS IS A MONTH TO MONTH SERVICES WHICH YOU PAY UPFRONT FOR THE NEXT MONTH - I PAID FOR THE MONTH OF SEPTEMBER 2024 ON THE 1ST OF SEPTEMBER... I CANCELED IN SEPTEMBER BECAUSE I KNEW I WOULD NOT BE ABLE TO PAY FOR OCTOBER. THEY REFUSE TO CANCEL AND I REFUSE TO PAY BECAUSE I CANNOT EVEN BUY FOOD BUT I STILL HAVE TO PAY RAIN BECAUSE THE PEOPLE AT RAIN CAN DO THEIR JOBS AS THEY ARE SUPPOSED TO DO!!! PLEASE SEND YOU PEOPLE TO COLLECT YOUR BOX AND CLEAR MY ACCOUNT!!!!!!!!!!!!! THIS IS NOT MY FAULT