BK
Brian K

1 reviews | Active since Dec 2015

14 Sept 2023, 21:55

Rain Statements

I have a client who has been trying to get his monthly statements from Rain to no avail despite promises to deliver these statements for Tax purposes. What is telling about Rain and all other dubious organisations is that they do not list physical addresses to cover up on shoddy or shady services.

0
Replies (5)
Rain
Rain's reply15 Sept 2023, 08:16
Official
Hi Brian Kambira.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain. 

Best regards,

Rain
Rain's reply15 Sept 2023, 08:18
Official
Hi Brian Kambira,

Please note you need to go onto the rain website and log onto your rain account. Then click on my account. Scroll down and you will see you invoices for every month. 

Best regards,

BK
Brian K's update08 Nov 2023, 19:44
Reviewer Update
My client has tried this and he gets an error when he tries to download the statements. His account number is ***1.  He needs Statement from Mar 2022 to Feb 23 (Tax Year). Please advise on the best solution, either emailing him the statements (***) or reloading them on the website
BK
Brian K's update10 Nov 2023, 09:19
Reviewer Update
My client has tried this and he gets an error when he tries to download the statements. His account number is ***1. He needs Statement from Mar 2022 to Feb 23 (Tax Year). Please advise on the best solution, either emailing him the statements (***) or reloading them on the website
Rain
Rain's reply07 Dec 2023, 16:26
Official
Hi 

Please note that we have spoken to the client and we have requested the document to be sent to him 

Thank you 
Rain

Best regards,