JB
Jano B

1 reviews | Active since Oct 2012

12 Nov 2021, 07:31

Rain stalling 5G cancellation

I have tried to cancel my 5G since Monday with absolutely no feedback from Rain. As per their terms and conditions I am entitled to a full refund if I cancel within 7 days of starting a contract, but it seems like they are stalling to avoid this refund. Please don't bother with Rain 5G. Their customer care is 0. Rather go with fibre or MTN 5G.

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Replies (1)
JB
Jano B's update19 Nov 2021, 11:30
Reviewer Update
Still no effort from this company to assist. Please do not deal with Rain. It is easier to cancel a contract with Telkom than with Rain.