Rain speed less than dial up - 0,01Mb down with 12Mb up.

Still sitting at 0,01MB down and the following admission from them a week ago and no response or improvement since, but they are happy to take my R1800 per month!

: Hi Rhys

I hope all is well.

Apologies for the delay on getting back to you, please note we are working on a backlog of queries.

We have checked your connection and the site you are connected to, and it’s us not you. The lockdown has caused congestion on certain towers which was impossible to plan for, and unfortunately your are connecting to one of those towers. Given the COVID-19 epidemic, this is a phenomenon that is being experienced by networks all over the world.

We tried to remove you from the network so you can try and connect to a different tower but the device keeps on connecting to the same site (It is your closest site).

Unfortunately this is not something we can solve quickly, and even more so during this lockdown period. This means we cannot remedy your situation now. We will continue to improve capacity rapidly as soon as the lockdown regulations are relaxed.

I hope you understand and I apologize for inconvenience caused