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Nokuthula X

1 reviews | Active since Feb 2024

28 Feb 2024, 21:41

Rain South African

Rain has been a nightmare in my life, I signed up for a month to month, pays as you use account,rain cancelled this agreement without my knowledge, they informed me that they now charged for services I don't know which services if they have not been allocating data to my sim card, I owe rain one month, but my bill is written that I owe 3 months when I asked for usage for other two months they have not been sent till this day, thier agents are rude and they hang up calls, I went posting about them on social media, can hello Peter assist me, for rain to fix my bill to one month outstanding paying so that I settle this account and called the contract that they signed on my behalf Without me knowing

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Replies (3)
Rain
Rain's reply29 Feb 2024, 08:03
Official
Hi Nokuthula Xorile, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.
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Nokuthula X's update01 Mar 2024, 15:52
Reviewer Update
Good Day Hello Peter, instead of rain contacting me in regards to resolving my query, rain is continuing to bill just yesterday my bill increased it is sitting at R2497 while I owe Rain R497
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Nokuthula X's update01 Mar 2024, 15:53
Reviewer Update
I gave my details to thier social media management

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