KH
Kyle H
1 reviews | Active since Jan 2024
25 Jan 2024, 13:10
Rain South africa biling
The most *********** bunch of nit-wits I have come across. They can't cancel a subscription properly , then leave the account in this limbo state, due to this billing just keeps taking place and there is no way to stop this.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
25 Jan 2024, 13:18Hi,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
Rain's reply25 Jan 2024, 13:18
Official
Hi,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
KH
Kyle H's updateReviewer Update
01 Feb 2024, 20:46WHAT in the actual hell is wrong with rain and their back office processing.
so this is my billing currently that you guys tried to process.
image.png 106.01 KB
yet the agreed outstanding amount was :
image.png 23.25 KB
why are we still having these discussions, I will now just have to contact my bank, have them stop my card, get a new card due to the sheer incompetence of rain.
I would never suggestion rain as a service provider of anything in future.
as an entity , you have no concept of cancelling services in a timeous fashion.
then billing issues are also an issue.
not only can I not get my credit card details off your system, I have no confidence in rain as a service provider upholding their end on agreement whatsoever!
rain can actually go and get ****ed , royally.
ps. I have been trying to cancel this service from the start of November.
I was charged for December , fair, but over my cold dead corpse will you clowns charge me for january when there was no service being given where by I had to stop payment , as to stop the service and then reach an agreement with you guys.
If I could give rain an overall negative rating I would 100% give 5 starts for the product,
-100 starts for professional/customer services, processes.
so this is my billing currently that you guys tried to process.
image.png 106.01 KB
yet the agreed outstanding amount was :
image.png 23.25 KB
why are we still having these discussions, I will now just have to contact my bank, have them stop my card, get a new card due to the sheer incompetence of rain.
I would never suggestion rain as a service provider of anything in future.
as an entity , you have no concept of cancelling services in a timeous fashion.
then billing issues are also an issue.
not only can I not get my credit card details off your system, I have no confidence in rain as a service provider upholding their end on agreement whatsoever!
rain can actually go and get ****ed , royally.
ps. I have been trying to cancel this service from the start of November.
I was charged for December , fair, but over my cold dead corpse will you clowns charge me for january when there was no service being given where by I had to stop payment , as to stop the service and then reach an agreement with you guys.
If I could give rain an overall negative rating I would 100% give 5 starts for the product,
-100 starts for professional/customer services, processes.
KH
Kyle H's update01 Feb 2024, 20:46
Reviewer Update
WHAT in the actual hell is wrong with rain and their back office processing.
so this is my billing currently that you guys tried to process.
image.png 106.01 KB
yet the agreed outstanding amount was :
image.png 23.25 KB
why are we still having these discussions, I will now just have to contact my bank, have them stop my card, get a new card due to the sheer incompetence of rain.
I would never suggestion rain as a service provider of anything in future.
as an entity , you have no concept of cancelling services in a timeous fashion.
then billing issues are also an issue.
not only can I not get my credit card details off your system, I have no confidence in rain as a service provider upholding their end on agreement whatsoever!
rain can actually go and get ****ed , royally.
ps. I have been trying to cancel this service from the start of November.
I was charged for December , fair, but over my cold dead corpse will you clowns charge me for january when there was no service being given where by I had to stop payment , as to stop the service and then reach an agreement with you guys.
If I could give rain an overall negative rating I would 100% give 5 starts for the product,
-100 starts for professional/customer services, processes.
so this is my billing currently that you guys tried to process.
image.png 106.01 KB
yet the agreed outstanding amount was :
image.png 23.25 KB
why are we still having these discussions, I will now just have to contact my bank, have them stop my card, get a new card due to the sheer incompetence of rain.
I would never suggestion rain as a service provider of anything in future.
as an entity , you have no concept of cancelling services in a timeous fashion.
then billing issues are also an issue.
not only can I not get my credit card details off your system, I have no confidence in rain as a service provider upholding their end on agreement whatsoever!
rain can actually go and get ****ed , royally.
ps. I have been trying to cancel this service from the start of November.
I was charged for December , fair, but over my cold dead corpse will you clowns charge me for january when there was no service being given where by I had to stop payment , as to stop the service and then reach an agreement with you guys.
If I could give rain an overall negative rating I would 100% give 5 starts for the product,
-100 starts for professional/customer services, processes.