Rain Sim Swop and No Feedback or assistance!

Item: Rain
Rating: 1
Author: Ruben B

Good day I have been struggling for twee weeks to get my 5G router activated after they sent me the wrong sim and requested a sim swop.

Still haven't received any feedback from the "billing department" after many emails and many calls.

I am utterly disappointed after I've had 4G for two years without any issues.

Please assist urgently!!! ***

Helpful (0)

Replies (1)

Rain's replyOfficial

09 Feb 2021, 16:03

Good afternoon Ruben.

I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.

Regards
Mosa

Rain's reply09 Feb 2021, 16:03

Official