Rain Sim activation

Item: Rain
Rating: 1
Author: Glen S

I've ordered a 24 hour uncapped sim card Order Number *** for my son on the 24th July 2020 which was delivered on the 4th August 2020. The sim hasn't been activated to date despite my numerous email, messages to the support team. I constantly get feedback that a consultant will call. looks like I've been ********** R450. they need to activate the sim and credit my account for the lost days.

Helpful (0)

Replies (2)

Rain's replyOfficial

12 Aug 2020, 16:24

Hi Glen S

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Rain's reply12 Aug 2020, 16:24

Official

Glen S's updateReviewer Update

13 Aug 2020, 09:59

Hi Yeoline

You giving me the same response that’s been frustrating me, now you’ve manage to auto response on hello peter. This shows the unwillingness of Rain to sort out our challenges but the willingness to rob us of our money

Glen S's update13 Aug 2020, 09:59

Reviewer Update