RY
Ryan Y
1 reviews | Active since Jul 2011
07 Oct 2020, 07:36
RAIN shows data usage when router is off!
RAIN refuses to set my peak limit to 0 and is taking money when my router is physically disconnected from their network. It shows I use it while the router is off! And their panel does not allow me to set a zero limit on the first of the month. Its bad customer service to ***** from your customers. Very disappointed and would not recommend them ever again.
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Replies (2)0
Replies (2)
Rain's replyOfficial
07 Oct 2020, 12:54Hi Ryan
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply07 Oct 2020, 12:54
Official
Hi Ryan
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
RY
Ryan Y's updateReviewer Update
09 Oct 2020, 16:51Aaaannnndddd... just as I thought. No body has contacted me in any way, shape or form.
RY
Ryan Y's update09 Oct 2020, 16:51
Reviewer Update
Aaaannnndddd... just as I thought. No body has contacted me in any way, shape or form.