Rain should close down

If I could give them a 0 star minus I would. 6 months ago we realises our rooter is in a configuration mode. Then we contacted Rain and told them this. All we constantly heard was we will escalate the issue. Now 6 months later; after doing our homework; we realised we have fallen victims to online cyber abuse. If Rain assistants was at all present and did what we asked months ago; my Company would still be here; my Clients would not be where they are and I would not be almost homeless. I asked Rain to send a Technician months ago. But NO; up till yesterday NO supervisor contacted me; zero calls nothing from Brilliant Rain. In fact; we did our home work; emailed the IP addresses to Rain all of it; just to be informed by the so-called helpline the not able to see images on the email. What ****??? Now I've almost lost my Company and I'm almost homeless. Don't even think of using Rain. The system is hackeble and Rain is more than useless. I hope this happens to them as well where everyone tells them the issue is being escalated and then they end up like me.