Rain Services billing

Item: Rain
Rating: 1
Author: Hope C

When signing in for services with Rain be careful. They can make you pay the same amount of money for using their Wi-Fi even if it was disconnected for some reasons.

Helpful (0)

Replies (3)

Rain's replyOfficial

11 Oct 2024, 15:24

Hi Hope,

Thank you for bringing billing query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply11 Oct 2024, 15:24

Official

Hi Hope,

Thank you for bringing billing query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Hope C's updateReviewer Update

11 Oct 2024, 15:29

Would really appreciate if resolved. I phoned and only to be told I still have to pay for services not rendered.

Hope C's update11 Oct 2024, 15:29

Reviewer Update

Would really appreciate if resolved. I phoned and only to be told I still have to pay for services not rendered.

Hope C's updateReviewer Update

11 Oct 2024, 16:36

Yes cancellation confirmed. Would you please email me the updated invoice for actioning.

Thank you for the response.

Hope C's update11 Oct 2024, 16:36

Reviewer Update

Yes cancellation confirmed. Would you please email me the updated invoice for actioning.

Thank you for the response.