1 reviews | Active since Mar 2020
rain service provider not providing
Good Day
Excuse the pun but every time it rains , Rain service provider goes for a ball of ****. Now i have spoken to a number of call centre agents ( some shouldnt even be in a job - totally clueless) also network guys who you cant phone back for reasons beyond my comprehension. You can only email them and wait for them to contact you. They installed an outside router which i am grateful for but for **** sake cant you give someone a stable signal. This has been an ongoing problem with rain for a couple of months already. I need a top manager to comment on this problem Also when you do have a signal its totally unstable - fluctuates so if you are watching netflix or showmax etc the picture goes out of focus and then gets clear again. Totally useless as it degrades from the movie or series you are watching. Please please i am paying monthly and you guys are not shy when it comes to the monthly debit so for **** sake get it sorted.
Regards Malcolm
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you?
Stay safe.
Regards
Mosa
As this has been an ongoing problem. You can see from records i am not prepared to fill in any useless tickets. All i ask is that someone can fix this problem permanently otherwise no payment is forthcoming.
Regards
Malcolm
As this has been an ongoing problem. You can see from records i am not prepared to fill in any useless tickets. All i ask is that someone can fix this problem permanently otherwise no payment is forthcoming.
Regards
Malcolm