Rain service poor

Another promise. Another form of worsening the situation. Rain network has dropped the ball. And your customer care and cancellation department don’t deserved to be employed as their are just doing nothing but ****

Rain has done nothing, from my side I have given them the address where they must collect their 5G router. They haven’t bothered to provide me with any development as to when are they collecting or refunding me. It’s been ignorance from them and I was planing to buy a 4G sim and active for uncapped data. But the service I have experienced it’s a no! For me I’ll never work with rain, with such attitude. It’s really annoying

I’ve given rain consulted the address where the router will be collected and they have advised that a courier company will come and collect. But before they were supposed to have sent an sms,but nothing. So it meant I must wait for them to collect the router and then that’s when one will be refunded. If that’s the case then rain maybe they must leave Internet business to the professionals because if it takes me to come to hello Peter to be give me attention then unfortunately rain is nothing but an embarrassment to South Africa. Such ******* shouldn’t be even be dealt with at this level