Rain Service Nightmare: DO NOT CONSIDER USIG RAIN

On December 4, 2024, we somehow managed to make four payments to Rain—thanks to their utterly unreliable payment system, which conveniently doesn’t send payment confirmations. Naturally, we reached out to Rain, explained the situation, and even provided proof of payment and our bank statement. Their response? They refunded only one payment. As for the other two? Neither refunded nor credited to our account.

When we call their call center (a misnomer, really), we’re met with agents who claim they “can’t see any payment.” We’ve been calling repeatedly throughout December, but Rain’s dysfunctional billing department, despite their promises, hasn’t bothered to call us back.

Adding insult to injury, we receive an SMS informing us that our connection will be terminated. Why? Because apparently paying them isn’t enough.

To anyone considering Rain: don’t. It’s the most useless network imaginable. We’re actively taking this story to every public platform to warn others about their abysmal service.

Oh, and their international call center agents? They’re clueless, context-less, and stick rigidly to scripts.

The next step is simple: we’re canceling Rain services immediately.