zM
zandile M

1 reviews | Active since Aug 2015

14 Oct 2023, 08:46

Rain service is trash

I have 2 routers with rain one for my family and another for myself in 2 different locations we never have any network even though we’re in 5G areas. Secondly I have requested a sim swap since August and no one has called to confirm delivery. The service is disgusting and I would not recommend it any one.

0
Replies (5)
Rain
Rain's reply14 Oct 2023, 08:48
Official
Hi zandile mshengu 

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. 

Thank you. rain. 
zM
zandile M's update14 Oct 2023, 09:50
Reviewer Update
So the sim cards?
zM
zandile M's update14 Oct 2023, 10:47
Reviewer Update
Read the review before you come up and reply I said I haven’t my sim cards I requested a Sim swap I haven’t received anything I requested it in August and now it’s October I still haven’t received my Sim cards
zM
zandile M's update19 Oct 2023, 10:09
Reviewer Update
Good morning,

I am still waiting for CCD to contact me? It's been over 2 months that I have been waiting for these sim swaps. What is the hold up
Rain
Rain's reply26 Oct 2023, 14:47
Official
Hi zandile mshengu 

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. 

Thank you. rain.