Rain service from HELL

I'm literally exhausted from waiting for someone who is some sort of position to shake your system and get things done. BONGI CALLED ME NOW AND tell what every person has said to since I have been calling them yo complain. I wish companies took pride in service. Business is bad maybe this is why we need to pull up our socks and make a difference. Maybe rain has to much business!!!!

So RAIN customer service your last contact with me was at,14h00 today. 15 days later several calls a cancelation and a cancelation reversal a complaint on hello Peter and all,they can do us escalated an issue. However when the prime rate increased your didn't have difficulty increasing my payment . Watch this space? SERVICE SHOULD BE 10 STARS WE CAN DO BETTRR THAN THIS!!!!! 🌧 🌦

Hello All,
Finally a little 🌞 through all this 🌧. Kapeso called me to inform me that,a technician is being dispatched to me . At around 9 Siba called me to say,he has one call and will come to me thereafter. I meet him very friendly young man. He swopped out my router and then noticed sim has issues so he did a sim swope as well. Then he tried to call your the activation department yo activate the sim and they off line. So hopefully by 16h00 today they will be back online ans I will be able to connect. Siba has done a great job he explained to me what should happen ti the router lights when the sin is activated. He also,said he will notify me when they back online and the sin is activated. Thank you Siba for being so helpful and understanding. Thanks to Bongi and Kapeso some movement happened and I was assisted . I await patiently for this to be sorted 👌

So now I have a new sim aa rouyer nd no internet again . The technician said to call,hin his not taking my calls ans now I'm on the phone waiting 12minutes

II AM BEYOND ANKOYED FRUSTRATION IS GONE .RAIN CAN YOU PLEASE HELP ME WHAT MOPRE CAN I ASL FOR . SIBA WAS HERE SETUPP THE DEVICE CIULDNOT ACTIVATE TJE SIM AS YOU WERE OFF LINE NOW THE SIM IS ACTIVATED BUT SUPPORT CANNT HELP ME THEU HAVE TO GUESS WHAT ESCALATE THIS ****** ISSUE AGAIN. SO MUCJ FOR SIBA ZAYING HE WILL SORT ME OUT TODAY . SERVICE I HAVE BEEN RECEIVJNG FROM RAIN HAS DROPPED TO -100

WHEN I CALLED I HAD WAITED 20 MINITES GOT CUR OFF VALLED AGAIN 20 KIMUTES GOT CUT OFF AGAIN I CALLED GOT CUT OFF I HAVE SPENY THIS EVENING FROM 16H20 TO GOD ONLY KNOW HOW LONG FOE YOU TO HELP ME NOW IWHEN I AM UNBALE TO TAKE YOUR CALL YOU CALL ME TWICE . I was told you will call me tomorrow as your support is closed