RAIN SERVICE FROM HELL!

I CANCELLED MY INTERNET PACKAGE ON 22ND OF NOVEMBER 2021. I WAS INFORMED DURING DECEMBER 2021 I HAVE TO SERVE ONE MONTH NOTICE, MEANING THE LAST PAYMENT WAS GOING TO BE END OF JANUARY 2022.

TO MY SURPRISE, THIS HAS NOT HAPPENED!!!!!

THE ACCOUNT IS STILL RUNNING WITHOUT ME USING IT. I AM BEING INVOICED STILL, I GOT DOUBLE DEDUCTIONS DURING DECEMBER 2021 FOR THIS SERVICE YET ONLY ONE INSTALLMENT REFLECTS ON MY STATEMENT. IT IS MARCH 2022 AND I AM BATTLING TO GET THIS ACCOUNT CLOSED.

I AM FRUSTRATED AND VERY ANGRY WITH RAIN SERVICE PROVIDER AT THE MOMENT.

PLEASE DO YOUR SELF A FAVOUR IN THE FUTURE AND DON'T BOTHER TAKING UP ANY PACKAGE WITH RAIN, IT IS A PAIN IN THE ASS TO HAVE AN ACCOUNT WITH THEM.

CAN ANYINE PROVIDE ME WITH THE CONTACT DETAILS FOR AN OMBUDSMAN.

I AM SICK AND TIRED OF THIS **** SERVICE!!!! FROM **** COVERAGE TO CONTRACT EXIT ITS BEEN HELL! MONEY IN THE WATER, WHAT A WASTE! PERIOD!