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Bilaal

1 reviews | Active since Aug 2023

29 Nov 2023, 10:59

Rain Service

Rain is quick to sign you up BUT customer service is non existant

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Replies (5)
Rain
Rain's reply29 Nov 2023, 11:26
Official
Hi Bilaal,

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,
rain.
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Bilaal's update29 Nov 2023, 12:16
Reviewer Update
I've been trying to get it change for the last 3 months to avoid falling into arrears.
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Bilaal's update29 Nov 2023, 12:18
Reviewer Update
Customer service is the support you offer your customers from the moment they first contact your business to the months and years afterward. Providing good customer service means being a reliable partner to your customers—it goes beyond helping them troubleshoot, use, and make informed decisions about your product
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Bilaal's update30 Nov 2023, 00:28
Reviewer Update
My account is not in good standing because of the current date of payment. As I mentioned before that my account will be honoured if the date of the debit order is charged as per request. You mention that the service will be cut for THREE (3) days, which is ironic. My service gets cut for two (2) weeks every month. Hoping that you can understand my predicament
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Bilaal's update30 Nov 2023, 14:11
Reviewer Update
Payment will be made on the 1st of December 2023.

Thanking you in anticipation